“We are definitely considered pretty unique as a dealer of production connection supplies, particularly in terms of the shipping and warehousing methods we use,“ admits Guenter Morschhauser, IT Director for sudhoff technik GmbH based in Ulm, Germany. “Everything we ship to our customers first goes through our own Quality Control department. Smaller suppliers aren’t always able to provide the high level of quality expected by our customers, so we take over that controller role. As an additional service, we bundle together products in our warehouse from different suppliers to fulfill our customer’s very specific needs. We handle a large part of their logistics, vastly simplifying our customers’ manufacturing processes.“
Providing these services helps fulfill the company’s own goal of providing quality as well as a broader portfolio for its customers. “We work with highly specialized, often very small vendors. Because of limited resources and experience, they might not be able to maintain the high level of quality required by our customers. So we add that extra step of quality control,“ explains Morschhauser. And to extend their services, he adds, “based on a customer’s requirements, we bundle together all kinds of products that can come from all over right in our warehouse.“ This is only possible with a well-organized facility as well as intelligent electronic warehouse management and order processing.