Langenscheidt is a world renown publishing house, with a product range varying from areas such as languages and knowledge to travelling and maps. One of the reasons for the publishers success is the tradition of quality from this German family business with headquarters in Munich.
Fast Reaction to Customer Inquiries
In order to improve customer service and organize in-ternal processes efficiently, Langenscheidt Editorial Group decided to implement a DocuWare document management system. Data from a formerly used imaging system, as well as information from an AS/400 system was successfully migrated into the new DocuWare system.