“Filing documents is much faster today and so much easier since you don’t have to track down the right binder,” emphasizes Friedlein. Employees now have much more time to concentrate on their core tasks. Since no files have to be sent via post or email to the various affiliates, it also helps prevent unauthorized access. They are also saving time and money, in addition to making sure that important documents, like salary records, are always available via DocuWare. “And all of this works, without any employees using up their precious time,” explains the satisfied IT expert. Employees appreciate the easy use, time savings and – especially – the incredibly quick access to the central document pool. Even if a colleague is sick or on vacation, it’s simple to see where documents are in a process. “Of course only with the appropriate access rights, which is set up through simple substitution rules,” so says Friedlein.
A particular benefit of DocuWare for their employees has also been fulltext searching – within personnel records as well as invoices and accounting documents. It’s just a matter of entering a keyword and a list, for example, will appear showing various repair invoices for their large fleet of ambulances – which definitely helps when arguing that repetitive repairs are still within a vehicle‘s guarantee.