Packaging company’s successful switch to paperless accounting boosted productivity and efficiency and led to digitization of production, sales and customer service processes

 

"When customers called with questions about their invoices, we would have to go dig through a file cabinet to find that invoice. Now our customer service agents can lookup DocuWare records while still talking to customers on the phone.”

Jim Proefrock, Database Administrator and DocuWare Project Lead
Jamestown Container Companies, Rochester, NY

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