The company’s project folders remain open and active for about three months during the quoting, staging, installation and billing phases of a project. With DocuWare in place, every member of the team can easily add and access project documents, whether they are in the office or onsite. One quick search facilitates better information coordination between departments and has eliminated time spent hunting for physical project folders.
“DocuWare allows us to keep Superintendents in the field, where they are most valuable, rather than in the office doing paperwork. Time in the field enables them to oversee the work and keep projects on time and on budget,” said Matt Powell, VP of Business Development for Century Fence.
Installation is usually done over the course of 2-3 days. All the company’s fencing installations are performed by sub-contractors, so it is crucial for Superintendents to be onsite with quick access to project files at this time. A Superintendent’s time spent on cost approvals has been reduced from 4 hours to 30 minutes per week. Digitizing accounting process has allowed the accounting department to operate more efficiently, eliminating the hassle, costs and time of physically sending documents back and forth between three offices. “DocuWare has helped us clean up our cost approval process and our accounting department is now taking full advantage of early payment discounts,” said Powell.