Initially, they analyzed the existing workflow processes of their documents and then organized ideal storage structures. The software was implemented within days and administrators and users were trained. Existing paper documents were scanned using internal resources and added to the electronic archive. Today, about 40 percent of their old documents are electronically filed. Each court is in charge of digitizing its own existing archive and new incoming paper documents. Several locations have added more powerful scanners.
The Ministry of Justice and the court system are integrated in such a way that all employees can access one central document pool. Now stored data can be accessed from any location, around the clock. The existing Oracle database was directly integrated in DocuWare. Most processes in various departments are now running fully automatically. This includes workflows set up for HR, official correspondence, administrative tasks and handling complaints.
The headquarters for the Bulgarian Ministry of Justice is in Sofia, all Bulgarian courts and even the Supreme Court now work with the same standards. The tedious search for files is no longer necessary, even if a document was stored in a completely different location. Now, authorized employees can find the information they need in seconds.